- Our approach
We help organizations simplify complex workflows, reduce inefficiencies, and improve performance across all levels of operation.
Our approach to Process Optimisation
Diagnostic Assessment
We begin with a deep-dive analysis of your existing processes, systems, and workflows. This diagnostic phase helps us identify inefficiencies, bottlenecks, compliance risks, and areas for improvement across departments or functions.
Data-Driven Mapping & Benchmarking
Using process mapping tools and performance metrics, we document and analyze workflows against industry benchmarks. This allows us to evaluate performance gaps and uncover opportunities for automation, standardization, and redesign.
Tailored Redesign and Streamlining
We collaborate with your teams to co-develop optimized processes that are lean, scalable, and aligned with strategic goals. Whether through automation, reallocation of resources, or simplification of workflows, we ensure improvements are realistic and sustainable.
Implementation Support & Monitoring
Our support doesn’t stop at design. We help you implement new processes, train your teams, and establish performance indicators to monitor progress. This ensures that operational improvements are embedded and continuously delivering value.
- Why choose us as your Process optimisation partner?
Process mapping
Our team has extensive experience in business process mapping in full alignment with BPMN standards.
We utilize industry-leading tools such as Microsoft Visio, Draw.io, and Nintex Promapp to accurately document and visualize your organization’s current (“as-is”) workflows. This allows us to provide a clear, structured view of existing processes—laying the foundation for effective analysis, redesign, and optimisation
Multidisciplinary expertise
We have conducted process analysis for a wide range of objectives, tailored to the specific needs of each organization.
Our experience includes supporting SOX compliance reviews, developing software requirements for process automation, identifying optimisation opportunities, and enhancing audit readiness. This multidisciplinary expertise enables us to assess and improve processes with precision, whether for regulatory alignment, digital transformation, or operational efficiency.
Sectorial insights
Our approach to process optimisation is strengthened by the involvement of sector and subject-matter experts.
Whether working in finance, public administration, agriculture, real estate, or digital services, we engage specialists who bring deep operational and regulatory insight into the processes being reviewed. Their expertise ensures that every recommendation we provide is not only efficient in theory but also practical, compliant, and aligned with industry best practices.
- Our team

Gagik Grigoryan
Founder & CEO

Tsolak Makaryan
Senior manager

Hayk Safaryan
Audit assistant

Astghik Avetisyan
Internal audit expert